Welcome to Ateliers ÉLEVÉ. By accessing or using our website (eleveus.com) or purchasing from our shop, you agree to the following Terms of Service. Please read them carefully.

Throughout these Terms, “we,” “us,” and “our” refer to Ateliers ÉLEVÉ, and “you” refers to the user, customer, or visitor.

1. GENERAL CONDITIONS

By using our site, you confirm that:

You are at least 18 years old or have legal parental consent.
You will not use our products for unauthorized or illegal purposes.
You agree not to transmit viruses, harmful code, or misuse the site.

We reserve the right to refuse service to anyone for any reason at any time.

2. ONLINE STORE TERMS

You agree that:

All purchases made through our store are for personal, non-commercial use unless otherwise agreed.
Prices, availability, and product descriptions may change at any time without notice.

We make every effort to display colors and product details accurately, but we cannot guarantee perfect accuracy across all devices.

3. ACCURACY OF BILLING & ACCOUNT INFORMATION

You agree to:

Provide accurate and complete billing, account, and shipping information.
Update your information promptly so we can complete your transactions and contact you as needed.

We may refuse or limit any order at our discretion, including orders placed with:

Incorrect billing information
Duplicate accounts
Previous payment issues
Unusual purchase patterns

If we change or cancel an order, we may attempt to notify you using the information you provided at checkout.

4. SUBSCRIPTION SERVICE

Ateliers ÉLEVÉ offers a monthly subscription for curated ritual boxes.

By subscribing, you agree to the following:

Auto-Renewal

Subscriptions renew automatically each month.
Your payment method will be charged on the renewal date unless canceled beforehand.

Cancellation

You may cancel anytime through your customer portal.
Cancellations must be made before the next renewal to avoid being charged.
Boxes already processed or shipped are non-refundable.

Changes to Subscription

You must update your shipping address, billing information, or payment method before renewal.
Changes made after renewal apply to the next cycle.

5. PRODUCTS & SERVICES

We may limit:

Quantities
Purchases per person, per household, or per order
Availability of items
Access to specific collections or features

All descriptions, prices, and product offerings are subject to change without notice.

6. THIRD-PARTY TOOLS & LINKS

We may provide access to third-party tools (e.g., Shopify apps, APIs) “as is.”
We are not responsible for:

The content of third-party websites
Third-party errors, outages, or consequences
How external partners handle your data

Your use of these tools is at your own risk.

7. ERRORS, INACCURACIES & OMISSIONS

Occasionally, information on our site may contain:

Typos
Inaccuracies
Missing details
Unintentional errors

We reserve the right to correct any errors and cancel orders affected by them.

8. PROHIBITED USES

You may not:

Use the site illegally
Violate intellectual property rights
Harass, abuse, or harm others
Upload malicious software
Collect personal data without consent
Interfere with the site’s functionality
Circumvent security features

Violation of these terms may result in termination of access to the service.

9. DISCLAIMER OF WARRANTIES

We do not guarantee:

Uninterrupted, secure, or error-free service
Perfect accuracy of results
Continuous availability of products

You agree that use of our site and products is at your sole risk.

10. LIMITATION OF LIABILITY

Ateliers ÉLEVÉ is not liable for:

Indirect, incidental, or consequential damages
Loss of profit, data, or opportunities
Any damages resulting from use of our services or products

Certain jurisdictions may not allow limitation of liability; for those, our liability is limited to the maximum extent permitted by law.

11. INDEMNIFICATION

You agree to indemnify and hold Ateliers ÉLEVÉ harmless from:

Claims
Losses
Damages
Legal fees
arising from your violation of these Terms or any applicable laws.

12. CHANGES TO TERMS

We may update these Terms at any time.
Updates will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after changes constitutes acceptance of the new terms.

13. CONTACT INFORMATION

For questions about these Terms of Service:

📧 info@eleveus.com